Open Snapchat and tap your Bitmoji (or profile) icon at the top-left corner of the screen.To do that on your Android or iOS device, follow the steps below: If that does not fix the issue and the app is still not working, you could log out and log back into your account to re-sync all your conversations. You can simply head to the recent apps switcher and swipe on the Snapchat card to close the app. Now, if the Snapchat service is working fine, the next best solution is to close and restart the app. Moreover, you could also keep an eye on Snapchat’s official support account on Twitter, where the company posts updates about server outages and downtimes.
Since Snapchat doesn’t host a real-time live status page, you could check out websites like Downdetector to know if other Snapchat users are facing issues with the service. If Snapchat suddenly stopped working on your end, it’s always a good idea to check if the service is down.
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